shipping & returns

shipping policy

Please allow 48 hours after receiving your tracking number for the information to be updated online. Please ensure the shipping method you've selected are within the following delivery time-frames: 

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Standard: 3 to 9 working days

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UPS:

3 Day

2 Day

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USPS Priority: 3 to 7 working days

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USPS Express: 2 to 3 working days

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International: (DHL)

2 to 7 working days

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return & exchange policy

The Locs Creator only allows 30 day returns on hair with packaging that was unopened and with proof of purchase and receipt. Please contact us with any concerns or inquires.